I understand that sometimes schedule changes are unavoidable. I therefore request at least 48 working hours’ notice* when cancelling or rescheduling your appointment. Appointments cancelled with less than 48 working hours’ notice or for which clients are a “no show” will incur a charge of 50% of the treatment amount. If your booking was made less than 48 working hours before the date and time of the treatment, please give at least 8 working hours' notice.

No future bookings will be taken until this payment is received.

Cancellations due to emergencies

I understand that accidents and genuine emergencies happen, that may prevent 48 working hours’ notice for cancelling or rescheduling your appointment. Clients will therefore be given one grace appointment per year for last minute scheduling changes, cancellations, or “no shows” as a result of a genuine emergency.

Lateness

Please note that if you are over 10 minutes late for your appointment, I may have to reschedule your treatment if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If I do not hear from you 10 or more minutes into your scheduled appointment time it is considered a “no show” and you will be required to pay for 50% of the treatment scheduled.

Frequent rescheduling

If you cancel or reschedule two appointments within a 6 month period with 7 days or less notice, then to rebook will require you to pay the 100% of your appointment cost upfront, in advance. This will be non-refundable and non-transferrable.

Questions

If you have any questions regarding No Filter Nails & Beauty's policies, please don’t hesitate to speak to me in person when next in the treatment room or you can call me on 07888260872.

Thank you for booking your treatment(s) with No Filter Nails & Beauty, I very much value your custom.

*Working hours are Thursday to Saturday 9.00am to 8.00pm. Appointments cancelled or rescheduled outside of these hours will not be picked up until working hours resume. Therefore, these will be subject to the cancellation fee.